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iNirman

Privacy policy

Last updated 30 October 2026

This policy explains what information iNirman collects when you use inirman.co.in and the iNirman app, why we collect it, who it is shared with, and the choices you have. It is written to meet the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Who we are

iNirman is developed and operated by Ascentix Ventures (“iNirman”, “we”, “us”), and provides online GST billing, inventory and accounting software for businesses in India. For your account details we are the data fiduciary. For the business records you keep in iNirman - your customers, suppliers, staff and transactions - you are in control, and we process that information only to run the service for you.

2. Information we collect

Information you give us:

  • Account details - your name, email address and mobile number, used to sign you in with a one-time code.
  • Business details - business name, GSTIN, PAN, address, logo, signature, bank account and UPI details that you choose to print on invoices.
  • Business records - customers and suppliers (names, phone numbers, emails, addresses, GSTINs), items and stock, invoices, quotations, purchases, payments, expenses and other entries you create.
  • Team members - the names and emails of people you invite to your business.
  • Support requests and messages you send us.

Information collected automatically:

  • Sign-in and security records - IP address, browser and device type, sign-in times and an audit trail of changes, so you can see who did what and we can protect your account.
  • A copy of your business data stored in your browser, so the app stays fast and keeps working when the internet drops. It is cleared when you sign out of that device.

We do not collect card numbers, UPI PINs or net-banking passwords. Payments for iNirman plans are handled by our payment partner, Razorpay.

3. How we use it

  • To provide the service - create and store your documents, calculate GST, prepare returns and reports, and send invoices, reminders and receipts that you ask us to send.
  • To sign you in and keep your account secure, including one-time codes, session limits and fraud prevention.
  • To bill you for your plan and send renewal reminders.
  • To answer support requests and tell you about important changes to the service.
  • To meet legal, tax and accounting obligations.

We do not sell your personal data, and we do not use your business records for advertising.

4. Who we share it with

We share information only with service providers who help us run iNirman, and only as much as they need:

  • Hosting - our servers and databases are hosted with a web hosting provider.
  • Email - to deliver sign-in codes, invoices and notifications.
  • Payments - Razorpay, to collect plan payments.
  • Messaging - SMS and WhatsApp providers, only when you use those features.
  • AI bill scanning - when you choose to scan a bill, the image is sent to an AI provider to read it. It is not used to train their models.

We may also disclose information when required by law, a court order or a government authority, or to protect the rights and safety of our users and of iNirman.

When you share an invoice link, email or WhatsApp message with your customer, that customer sees the document you shared.

5. Cookies and local storage

We use only the cookies needed to keep you signed in and to protect forms from forgery. We do not use advertising or tracking cookies. The app also stores data in your browser (see above) so it can work offline.

6. How long we keep it

We keep your information for as long as your account is active. If you delete a business, it can be restored by our support team for 30 days and is then permanently erased. Some records - such as plan invoices and payment records - are kept for as long as Indian tax and accounting laws require.

7. Security

Data is sent over encrypted connections (HTTPS). Sign-in uses one-time codes sent to your email, sessions end automatically after a few days, you can sign other devices out at any time, and every change is recorded in an audit trail. Each team member sees only what their role allows. No system is perfectly secure, so please keep access to your email account safe and tell us at once if you suspect misuse.

8. Your rights

You can:

  • See and correct your account and business details from Settings.
  • Download a full backup of your business data at any time from Settings.
  • Ask us to erase your personal data or delete your account.
  • Withdraw consent - for example by deleting your account - though we may keep what the law requires.
  • Nominate another person to exercise these rights on your behalf.

To make a request, write to rmprsd.av@gmail.com. We will respond within 30 days.

9. Children

iNirman is for businesses and is not meant for anyone under 18. We do not knowingly collect information about children.

10. Changes to this policy

We may update this policy as the service or the law changes. We will post the new version here with a new date, and tell you by email or in the app if the change is significant.

11. Contact and grievance officer

For any question or complaint about privacy, write to our grievance officer at rmprsd.av@gmail.com. We will acknowledge it within 48 hours and resolve it within 30 days.